Privacy Policy

Open House Studio Pro respects your privacy. This policy explains how we handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and similar provincial laws, including Alberta and British Columbia's Personal Information Protection Acts and Quebec's Law 25.

1. Who is responsible

Open House Studio Pro provides sign-in software to real estate professionals. When a guest signs in at an open house, the hosting Realtor (and their brokerage) decides how that guest's information is used and is responsible for it. Open House Studio stores and processes that information on the Realtor's behalf, as a service provider.

Our Privacy Officer can be reached at herbossyshop@gmail.com.

2. What we collect

• Realtors (account holders): name, email, phone, brokerage, photo, logo, website, social links and payment confirmation (card details are handled by our payment processor, Stripe, and never stored by us).
• Open house guests: name, and optionally email, phone, preferred contact method, whether they work with an agent, purchase timeline, interests, consent choices and property feedback.
• Visiting agents: name, brokerage, email, optional phone, feedback, price opinions and contest entries.
• Technical information: the date and time of sign-ins and email delivery records.

3. Why we collect it

• To record open house attendance for the hosting Realtor.
• To send the guest a thank-you email and any information they requested.
• To let the Realtor follow up, only in the ways the guest agreed to.
• To run and secure the service, and to provide account and billing support.

4. Consent

Contact and marketing checkboxes on the sign-in form are optional and separate. Guests can sign in without agreeing to be contacted or to receive market updates, and can withdraw consent at any time by replying to any email or contacting the Realtor or us.

5. Sharing and disclosure

We never sell personal information. We share it only:

• With the hosting Realtor who held the open house.
• With service providers that help us run the app (secure cloud hosting, email delivery and Stripe payments), under confidentiality obligations.
• With a CRM (such as Follow Up Boss or Zapier) only if the Realtor chooses to connect one.
• When required by law.

Seller share links show only anonymous totals — never guest names or contact details.

Some of our service providers may store data outside Canada, where it may be subject to the laws of that country.

6. Safeguards

Information is encrypted in transit, access is restricted so each Realtor sees only their own guests, and uploaded files are private and shared only through expiring links. When the app is used offline, sign-ins are kept on the Realtor's device only until they upload.

7. Retention

Guest information is kept until the Realtor deletes it or closes their account. Email delivery logs are kept for a short period for troubleshooting. Realtors are responsible for keeping guest records only as long as their brokerage and regulator require.

8. Your rights

You may ask to see, correct or delete your personal information, or withdraw your consent. Guests should contact the hosting Realtor first; you may also email our Privacy Officer and we will respond within 30 days. If you are not satisfied, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

9. Changes

We may update this policy and will post the new date at the top of this page.